Tobacco Products Importer FAQ

Tobacco Products Importer FAQ

Welcome to Delta Baco, a leading distributor of tobacco products. We are committed to providing you with the highest level of product marketing, sales support and customer service while taking care of your entire logistics operation from production through distribution.

FAQ for the Delta Baco® Tobacco Importer

In this section we collect the doubts of the tobacco importer or wholesaler who wishes to do business with us.

Terms and conditions of sale

Payment

Bulk
T/T 50% down payment and 50% after finishing production before shipping, or if the invoice is more than 5,000 EUR from same FOB origin

Wholesale
T/T 100% full payment in advance, or if the invoice is not more than 5,000 EUR from same FOB origin

Documentation

Sea cargo
All documents: include B/L (or Airway Bill/Road Consignment), COO, Phytosanitary, Invoice and Packing List

Air freight
All documents: include B/L (or Airway Bill/Road Consignment), COO, Phytosanitary, Invoice and Packing List
*Normally we send the complete documentation in advance by DHL Express
KLM/AirFrance – DHL Cargo, etc.

MOQ

Bulk
2.5 – 25 tons (1 container x 20ft FCL)

Wholesale
150 kilos

Reseller
1 master box (1,000 cigars)

Terms

Our company deals on FOB terms due to price volatility in shipping. We do not affect any margin on postage: we do it at cost, after communication and acceptance. You can also send your own transportation agency to pick it up. We have established simple but efficient protocols for international transport with more than 20 years of experience in foreign trade. We coordinate all operations from departure to arrival to the satisfaction of you and your customs agents.

*If you prefer to acquire merchandise in transit in our European customs warehouses, extra costs may apply: ENTRY/EXIT. EMCS, EAD, since the merchandise would already be transported to our European warehouses. DELTA BACO is EU Tobacco Track & Trace System compliant.

• The Airway Bill AWB is a contract between the airline and the customer. Be sure who is the Consignee (your Company and Address) and who needs to be notified NOTIFY: in case you use a customs agent or a different company as Forwarder, if you need to receive in a bonded warehouse: IN BOND. These data are equally important to issue the Certificates of Origin (COO) and Phytosanitary.

Samples

Sending samples in our sector and with the wholesaler prices of our products does not make any sense. Our minimum trial order is 20 bundles or 10 boxes, enough to account for a first trial order.

If you insist, we provide paid samples: the shipping cost will be paid by the customer, and a small order fee of 35 EUR. No exceptions are made.

Time for preparing samples is in practice the same as a bulk order, as it implies FOB freight, Certificate of Origin and Phytosanitary. It is expensive, as it implies aforementioned documents, taxes, and bank international commissions.

Tobacco Products registered in the EU-CEG EU Health Registry offer the advantage of complying with stringent quality and safety standards established by the European Union. Delta Baco’s products being registered and communicated in the EU countries ensure that they meet these standards, assuring consumers of their adherence to regulatory requirements and commitment to health and safety.

Insurance

Most of the time the insurance is included in the price of the transport. You can always take out additional insurance, with the beneficiary of the policy being the final recipient.

Qualification

All merchandise is subject to taxes, and may have duties. Tobacco does not have a different treatment, possibly more than other merchandise, even though the taxes on cigars are lower than those on cigarettes. Check your local legislation. If you cannot afford to import tobacco, or you have not import license to do so, do not import tobacco.

The International Chamber of Commerce, ICC, determines three Incoterms in group D: DAT: Delivered At Terminal (port or airport) is renamed Delivered at Place Unloaded (DPU), DAP: Delivered At Place, and DDP: Delivered Duty Paid (with payment of duties / taxes paid). DELTA BACO neither serves samples or merchandise DDP: the buyer must always pay their import taxes and duties. They can be delivered to the airport (DAT/DPU) normally cleared by the client’s customs agents (with delivery to the broker, INBOND), or DAP, at the address of the client.

Operation and Contact

• Due to IT security protocols and data protection laws, at DELTA BACO we do not conduct video conferences with our customers and suppliers.
  Our telephone contact line is +34 952608193, for any international contact and (+1) 260 KALY 202 for USA
  You can always contact us by WhatsApp +34 686500726
  Also through our email address: deltabaco@deltabaco.com and Contact Form with DELTA BACO

Tobacco Products Importer FAQ. Need help?

Contact us at deltabaco@deltabaco.com for questions related to importation and distribution.